Frequently Asked Questions

What is your business model? What patients do you serve?

Our organization provides a 12-month, comprehensive mental health service for adolescents diagnosed with qualifying mental health conditions. These services are tailored to meet the specific needs of each individual and are designed to ensure long-term mental wellness and stability. Our services are fully funded through Medicaid, making it accessible to families who meet the eligibility requirements. As a Medicaid provider, we work directly with Medicaid to manage all billing and reimbursement processes, ensuring there are no out-of-pocket costs for the families we serve.

Do you do e-prescribing?

As a telehealth company, we use e-prescribing to ensure fast, accurate medication management for adolescents. It enhances safety by reducing errors, checking for drug interactions, and providing instant access to prescriptions. E-prescribing also supports treatment compliance and integrates seamlessly with our virtual care plans for comprehensive mental health support.

Do you have any connections to pharmacies or the pharmaceutical industry?

No, but we can send prescriptions to any pharmacy we support.

How do prescribers and patients choose medications and pharmacies?

Our workflow ensures that the prescriber retains full discretion in choosing the most suitable medication based on the patient’s needs and clinical judgment. At the same time, the patient is given the flexibility to select the pharmacy of their choice for filling the prescription. This approach allows for personalized, patient-centered care, ensuring that both the medication and the pharmacy align with the patient’s preferences and convenience, while maintaining the highest standards of clinical care.

Can I see what the platform looks like?

Yes absolutely! Below are the patient application view, and the staff application view

Patient application view:

Staff application view: